Shipping policy
Domestic shipping
All domestic orders ship at a $45 flat rate and require a signature upon delivery — this cannot be waived. Orders valued at $500 or more include additional high-value protection and require an adult signature. If you have specific shipping requests, please email xothebijouxbox@gmail.com.
International shipping
For international purchases, the website currently does not allow for these shipments but The Bijoux Box is happy to make it happen! If you are located outside of the United States, please contact us directly at xothebijouxbox@gmail.com to make a purchase.
Redelivery fees
UPS makes up to three delivery attempts before returning the package. If a package is returned due to non-delivery, the customer is responsible for any redelivery fees.
Insurance
All orders are fully insured. To maintain insurance coverage, we cannot waive the signature requirement.
Other important notes
For any shipping or return inquiries, customers can email xothebijouxbox@gmail.com. Addresses cannot be updated after shipping. If you think your address was entered incorrectly, please message us as soon as possible. Our policies are clearly stated on our website to prevent any misunderstandings regarding shipping and returns.
